Privacy Policy
This privacy policy aims to inform users of the Makifornia Company SRL website about how their personal data is collected, processed, and protected, in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and the applicable national legislation in Belgium.
We attach great importance to respecting your privacy and protecting your data. By accessing our website, you accept this policy.
1. Data Controller
The data controller is:
Makifornia Company SRL
Boulevard Bischoffsheim 39/4, 1000 Brussels
Email: info@makifornia.be
2. Data Collected
2.1. Data voluntarily provided by the user
When using our forms (contact, reservation, newsletter), you may provide us with the following data:
- Name and surname
- Email address
- Phone number (optional but required for certain requests)
- Information related to a reservation or a specific request
2.2. Data collected automatically
While browsing our website, certain technical data may be collected automatically:
- IP address
- Browser used, device type, and operating system
- Pages visited, session duration, referral source (audience statistics)
- Cookies (see section 7)
We commit to limiting data collection to what is strictly necessary.
3. Purpose of Data Collection
Your personal data is collected and processed only for specific, explicit, and legitimate purposes, including:
- Responding to your requests via the contact form
- Managing your reservations or orders
- Informing you about updates or follow-ups regarding your requests
- Managing the administrative and commercial relationship with you
- Carrying out anonymous statistics on website usage
- Improving our services and user experience
No data is used for purposes other than those you entrusted it to us for.
4. Legal Basis for Processing
The processing of your data is based on:
- Your consent (e.g., newsletter subscription, cookie acceptance)
- The performance of a contract or pre-contractual measures (e.g., online reservations)
- Compliance with legal obligations (e.g., invoice retention)
- Legitimate interest of Makifornia Company SRL (e.g., improving services)
5. Data Recipients
Your data is accessible only by:
- Authorized internal staff of Makifornia Company SRL
- Where applicable, technical providers (hosting, site maintenance, emailing tools) subject to strict confidentiality obligations
Your data will never be sold, transferred, or rented to third parties for commercial purposes.
6. Data Retention Period
We keep your data only as long as necessary for the intended purposes:
- Contact form data: 12 months after the last communication
- Reservation/order data: legal accounting retention period (up to 7 years)
- Newsletter data: until you withdraw consent (unsubscribe at any time)
- Cookies: maximum lifespan of 13 months (see section 7)
7. Your Rights
In accordance with the GDPR, you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correct or complete inaccurate data
- Right to erasure (right to be forgotten): request deletion of your data, subject to legal obligations
- Right to restrict processing: temporarily suspend use of your data
- Right to data portability: receive your data in a structured format and transfer it to another controller
- Right to object: oppose the use of your data, especially for marketing purposes
To exercise your rights, please contact us at: info@makifornia.be
We will respond within 30 days.
If you believe your rights are not being respected, you can lodge a complaint with the Data Protection Authority (DPA) in Belgium.
8. Cookies
8.1. What is a cookie?
A cookie is a small text file stored on your device when you visit a website. It allows information useful to your navigation to be stored.
8.2. Cookies used on this site
- Strictly necessary cookies: essential for proper site functioning
- Performance and analytics cookies: audience measurement and anonymous statistics
- Functional cookies: improve navigation comfort
- Third-party cookies: social media, embedded multimedia content (if applicable)
8.3. Consent and settings
Upon your first visit, a consent banner informs you about the use of cookies. You may accept, refuse, or customize your choices.
You can also configure your browser to block or delete cookies at any time.
9. Data Security
Makifornia Company SRL implements appropriate technical and organizational measures to protect your data against:
- Unauthorized access,
- Loss,
- Destruction,
- Accidental or fraudulent disclosure.
These measures include:
- Secure site hosting
- Encrypted communications (HTTPS)
- Restricted access to authorized personnel only
10. Data Transfers Outside the European Union
In general, your data is stored and processed within the European Union.
In the exceptional case of transfer to a third country, Makifornia Company SRL ensures appropriate safeguards (e.g., standard contractual clauses approved by the European Commission).
11. Policy Updates
This privacy policy may evolve due to legal, regulatory, or technical changes.
The applicable version is the one available online at the time of your visit.
12. Contact
For any questions regarding this policy or your personal data, you can contact us:
- Email: info@makifornia.be
- Postal address: Makifornia Company SRL – 35 Boulevard du neuvième ligne, 1000 Brussels